Shipping Policy

Our shipping policy is designed in such a way to make your experience a better one. We are located in India and ship to practically any part of the world except APO/FPO and DPO* addresses. For that matter, you may consider providing your relative/friend’s address of that country and then you may ask your friend to forward that package to your country. The merchandise that we have in the stock is usually shipped on the same day or at the most between 1 to 3 business days. The delivery time depends upon country to country.

*APO- Army Post Office, FPO- Fleet Post Office, DPO- Diplomatic Post Office.

It usually takes anywhere between 10 – 30 business days# for the package to reach you once it is mailed. If you want the item by express mode like DHL, FedEx, please email us before placing your order. We will calculate the cost and reply to you.

Our shipping charges includes courier charges, packaging material, handling and other miscellaneous charges. Shipping can be combined if you buy 2 or more items from us.

Please check your country’s custom policies before buying an item. We will not be held responsible if custom holds or confiscates certain items which may be prohibited in your country. Additionally, the shipping or product price does NOT include customs or duty charges. In my years of selling experience online, I have come to know that many of my customers  were never charged for any of the duties or other charges. But, that is my personal experience.

# Below is the ESTIMATED delivery times, based on the experiences of our past buyers from different countries. The actual delivery time of your particular package may vary.

United States 14-25 days.
United Kingdom 7-10 days
Canada 15-25 days
Europe & Hong Kong 10-15 days.
Australia 15-25 days
India 3-5 days
Other countries 12-30 days

*The transit time may be affected by few more days due to the current worldwide crisis. Please bear with us.

You can also avail DHL Express Shipping anywhere in the world for a special price. Please email us at mamta.motiyani@gmail.com mentioning the product and quantity you want and your country. The usual transit time for this express service is 2 business days but due to the current COVID crisis, it will take about 5 to 8 business days. As soon as the lockdown restrictions are lifted worldwide, the transit times will back to normal.

Hong Kong 10 days flat

India 4 days flat

Other countries 15 days flat

We provide you with a tracking number which you can track from our own country’s postal website. It may take a few days to show the movement of your package on the website, so please be patient. Currently, in US, UK and a few other countries, the official postal websites of those countries do NOT facilitate tracking information for the time being. However, that does not degrade or delay their efficient delivery times.

In some case, when a P.O.Box address is provided, it would be your responsibility to collect your package from your local/regional postal office at the earliest once it reaches there. In other cases, a notice will be left by your postal staff if you are not at your residence/office. In that case, you have to approach, call or email the postal office for re-delivery.

We are always concerned about your package and track each and every package from our end, too where possible. We also request you to inform us by email once you receive your shipment. We update our shipping policy periodically to offer you our best services.

Note for Indian Buyers:

The prices mentioned on our website including the shipping costs are in US dollars. All the shipping and refund policies are also applicable to Indian buyers.

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